The Health Minister says the pilot for the country’s COVID-19 tracking wasn’t released on time because it needed more fine-tuning.
Patty Hajdu says they weren’t ready to launch earlier this month as planned. The app was supposed to pilot in Ontario on July 2nd before launching nationally.
“We know from user science, user behaviour that when people download an app that doesn’t work, they often abandon the app,” Hajdu said. “The success to this app is actually a large portion of Canadians using it, and so it was worth the time and extra energy to make sure that the app was tested and thoroughly debugged to make sure that it would be a pleasant user experience.”
The contact tracing app is currently in a final phase of testing and Hajdu says it will be out as soon as possible.
