The Red Lake Margaret Cochenour Memorial Hospital is out with its 2018-2019 final statistics.
President and Chief Executive Officer Sue LeBeau says the report is an important one for staff, management and community members.
“Patient experience and making sure that we provide a good experience and a quality of care. Quality of care is about more than just providing patient care an so forth, although that’s important, it’s also about providing warm meals.”
LeBeau says “We were able to provide warmer meals through a change in our meal system. Through partnership with our Auxiliary and our Foundation, we were able to purchase some warming trays for our patients. So now their happy with their meals.”
Here are some of the highlights in the 2018-2019 Year End Report:
Working Stats
-4,396 visits to the Emergency Department
-65,512 laboratory tests
-3,544 X-Rays
-1,854 ultrasounds
-10 babies born
-825 telehealth appointments
-128 scope visits
-882 clients at Community Counselling and Addiction Services, 7,404 client contacts
-64,368 meals served (Inpatients, Northwood Lodge Residents, Municipal Daycares, Congregate Dining, Staff)
-117,985 pounds of laundry (Hospital and Northwood Lodge)
People Stats
-99 employees
-18 new hires
-7 physicians (FTE)
-10 Board Directors
-Over 20 active volunteers
-2 nursing students
-6 medical students
-9 medical residents (4 of which returned to work as licensed physicians in the role of partner or locum)
-8 high school co-op students
Feedback
-74% of inpatients surveyed rated overall care as “very good” or “excellent”
-93% of ED patients surveyed rated their overall care as “very good” or “excellent”
-97% of outpatients surveyed rated their overall care as “very good” or “excellent”
-100% of outpatients surveyed felt they were treated with dignity and respect
